Frequently Asked Questions

Everything you need to know about your Moodi experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is Moodi's return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are free for domestic customers via our online portal.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.

Are your materials sustainably sourced?

Yes, Moodi is committed to ethical fashion. We use 100% organic cotton and recycled polyester in over 80% of our current collection to reduce our environmental footprint.

Can I change or cancel my order after it has been placed?

Because we process orders quickly, you have a 60-minute window after checkout to request a cancellation or modification by contacting our support team.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.